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FAQ

Frequently asked questions

01How do I delete my account?

In the app, open Settings → Account → Delete my account. Deletion is scheduled for 30 days later and you are signed out of all devices. If you change your mind, sign in before the deadline to restore your account automatically.

02How can I improve receipt recognition?

Use a sharp, well-lit photo that shows the complete receipt. Always review the total, date, and merchant before saving because recognition can occasionally be inaccurate.

03My data is not syncing.

Confirm that your device is online, then open Settings and tap the sync status. If the issue continues, contact us with the approximate time it occurred.

04Can I edit my profile?

Yes. Open Settings → Account → Edit profile to change your display name. Your sign-in email cannot be changed.